Welcome to our Customer Care support page.
We are committed to providing you with quality service and support, both online and in our retail stores.
You can find some useful information below for assistance on purchases made both online and in our stores.
For customer support related to online purchases, please consult the website where the purchase was made.
You can find the complete list of our e-commerce banners and the dedicated websites of our physical stores at the following link.
By clicking on the specific brand name, you will gain access to more relevant information and links:
https://www.essilorluxottica.com/en/brands/direct-to-consumer/
For customer support related to in-store purchases, you are encouraged to return to the store where the product was originally purchased.
